I will start by saying that Uber is a Brilliant business model. They have created a brand name that is recognized world wide and now Uber is milking in billions of dollars every year. They get in thru back door calling themselves a ride share service, but let us face it, it is a taxi business.
Uber can easily wiggle away if one of their drivers over-charges or if a passenger leaves something in the cab. During a recent cab ride, I had a long talk with the cabbie, I have to say it was very informative. Among other things, he told me that they are working on one app for the greater Vancouver area. Which is a great idea, but I think they have many more things to improve upon.
I do take cabs quite a bit and although the experience is not always pleasant, I still wouldn't feel safe taking Uber because Uber drivers are not trained professionals, who do it to make extra buck on the side. I wouldn't trust an unlicensed handyman to do home improvements. Again, this is what I was told by the cabbie, that their cabs go through so many mechanical inspections, which Uber is not going to be subject to. Now this irks me a lot; Uber makes billions of dollars and pay no tax in Canada or in BC. Ironically, govts at some levels and in some jurisdictions are willing to ignore it. State of California has fined them hundreds of thousands of dollars for tax evasion (that would be like a drop in the bucket for Uber).
As for the cab industry, they need to get their act together too. Most urgent would be in the area of taxi drivers themselves.