I seem to be having problems with my computer,,,I apologize to the ones that I haven't returned emails to yet. I have this thing in my control panel,,,shopping wizard,,has anyone heard of it???? I had tried to uninstall it and won't let me,,my home page is now " About Blank" and tons of pop ups. Can some one tell me if this is a virus or spyware and possibly how to go about fixing it,,,Thanks much,,,Holly
Advice
- Thread starter ladyluck
- Start date
It's not good, that's for sure ladyluck. I had the same thing happen to me last spring. It took over my homepage and no matter what I tried to make be my home page, it always defaulted to "About Blank". It CAN be uninstalled, but not easily. You need someone who knows what they're doing to rid your computer of it. I'm a computer illiterate, so I can't be of much help beyond saying you need to get help. Good luck!
try downloading Spybot Search and Destroy or that new microsoft spyware remover that should take care of it
Just a question, have you tried going into Add/Remove programs and trying that? I haven't seen this shopping wizard, but it might be worth a try.ladyluck said:
This issue does not appear to be a virus. When you download and install free software like Kazaa, it also installs a ton of other "helpful" software along with it, which are impossible to remove unless you uninstall the offending original program (like Kazaa). I am abit of a computer geek so any lovely SPs out there that need computer help can PM me.
bomb it out
Both myself, and my best friend had this exact problem, and we tried everything, and we're pretty computer "knowledgeable" (um spelling?). We ended up having to format our hard drives, and completely install everything again. Hope you find a cure! If not take it to computer boulevard or someplace for service, you'll have to pay to have it professionally fixed. Good luck
Nevar
Both myself, and my best friend had this exact problem, and we tried everything, and we're pretty computer "knowledgeable" (um spelling?). We ended up having to format our hard drives, and completely install everything again. Hope you find a cure! If not take it to computer boulevard or someplace for service, you'll have to pay to have it professionally fixed. Good luck
Nevar
laptop
reformat - can cost 100.00 and up depending on how much data you have
data recovery if you lose all your data can cost from 500 - 2000 from CBL Data Recovery in Toronto or Atlanta
reformat - can cost 100.00 and up depending on how much data you have
data recovery if you lose all your data can cost from 500 - 2000 from CBL Data Recovery in Toronto or Atlanta
I had the same problem (shopping wizard) just last week.
I received it after I upgraded to Windows XP but before I could get my antivirus/spyware programs scheduled, BAM, I got hit. (Damn porno pics)
I threw everything I had at it but still could not get it removed completely.
I used, Spybot, The Cleaner, Adaware, Spycrawler, and the new program from Microsoft called Antivirus Beta1, (very good program, I thought) plus 3 other programs the names I can't remember.
I finally had to send my computer to Opus Computers and they did a complete swipe and reinstall of my Microsoft ME.
I received it after I upgraded to Windows XP but before I could get my antivirus/spyware programs scheduled, BAM, I got hit. (Damn porno pics)
I threw everything I had at it but still could not get it removed completely.
I used, Spybot, The Cleaner, Adaware, Spycrawler, and the new program from Microsoft called Antivirus Beta1, (very good program, I thought) plus 3 other programs the names I can't remember.
I finally had to send my computer to Opus Computers and they did a complete swipe and reinstall of my Microsoft ME.
Yeah sure, know how cold and lonely it is here on the bald prairie at 3am with no one lying beside you - hahaha -
Wow had the same dam thing happen last week. Could not get rid of it no matter what.
Always kjeep a back up of your files - back up everyday if you have too.
I wound up reformatting my hard drive and reolading windows, then all my other programs, windows patches (oh my god there are tons)
Then dropping all my files back in.
I am not a fan of free downloads but went out and bought a new firewall / virus scan/personal file protection program and all seems fine this week so far and have visited all my usual sites.
Always kjeep a back up of your files - back up everyday if you have too.
I wound up reformatting my hard drive and reolading windows, then all my other programs, windows patches (oh my god there are tons)
Then dropping all my files back in.
I am not a fan of free downloads but went out and bought a new firewall / virus scan/personal file protection program and all seems fine this week so far and have visited all my usual sites.
